You will receive a manual confirmation by email with further instructions shortly after completing your booking. If you do not receive any email in your Inbox, please check your junk/spam folder.

Bangkok’s traffic is often notoriously congested, so we kindly ask all guests to arrive on time. We always recommend taking the BTS (skytrain) or MRT (metro) to a station near the meeting point.

As our tours run on a group basis, we can wait a maximum of 10 minutes after the scheduled meeting time. After this grace period, the guide will begin the tour. If you cannot make it on time, please let us know before the tour starts. If possible, we’ll do our best to reschedule you for the next available time slot or day, though a rescheduling fee will apply.

We understand plans can change. You’re welcome to reschedule your tour date or time up to 24 hours before the start at no extra cost.

If something comes up within 24 hours of the tour, please email us at tours@wandersiam.com and we’ll do our best to help. Please note that a change fee will apply.

Cancellations made at least 24 hours before the tour start time are eligible for a full refund.

For cancellations made less than 24 hours in advance or in case of no-show, no refund will be issued.

Our tours operate rain or shine, as tropical rain showers in Thailand usually don’t last long. If it rains heavily, we try to seek shelter and will continue as soon as the weather improves. During the rainy season, it’s a good idea to bring a raincoat or poncho. Please note cancellations due to weather are not eligible for a refund.

While changes to the itinerary are very rare, WanderSiam reserves the right to modify the published schedule whenever, in our judgment, circumstances require it or if we consider it necessary for the comfort, convenience, or safety of our guests.